Market Review: Completed

Overview

On 15 June 2018 the AEMC released its fifth annual review of retail energy competition in the national electricity market. 
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On 15 June 2018 the AEMC released its fifth annual review of retail energy competition in the national electricity market. 

This report looks at:

  • the state of retail competition 
  • outcomes for residential, and small and medium business consumers
  • what needs to happen to enhance and improve outcomes in the future.

To consider the overall effectiveness of competition in retail energy markets, the review applies a range of market measures and indicators against a structure-conduct-performance framework.

In summary the report has found that:

  • competition continues to develop
  • consumer satisfaction and confidence in the energy market are down following wholesale energy price rises from 1 July 2017. 
  • discounting remains the predominant way of competing
  • consumers are taking matters into their own hands and adopting new technology.

The AEMC has launched a microsite to assist in navigating the annual report.

AEMC Director, Michael Bradley (02) 8296 7868 or Michael.Bradley@aemc.gov.au

AEMC Advisor, Prabpreet Calais (02) 8296 0605 or Prabpreet.Calais@aemc.gov.au
 

 

 

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