Title PDF RTF
National Energy Retail Rules version 27 739.9 KB
Coversheet & contents 204.9 KB 63 KB
Part 1: Preliminary 133.1 KB 329 KB
Part 2: Customer retail contracts 289.1 KB 710.4 KB
Part 3: Customer hardship 111.6 KB 297.2 KB
Part 4: Relationship between distributors and customers 139.9 KB 333.2 KB
Part 5: Relationship between distributors and retailers-retail support obligations 111.9 KB 316.7 KB
Part 6: De-energisation (or disconnection) of premises-small customers 146.6 KB 369.1 KB
Part 7: Life support equipment 140.2 KB 356.3 KB
Part 8: Prepayment meter systems 155 KB 392.6 KB
Part 9: Exempt selling regime 128.1 KB 327.2 KB
Part 10: Retail market performance reports 82.2 KB 278.1 KB
Part 11: Customer retail contracts-electricity consumption benchmarks 89.9 KB 278.2 KB
Part 12: National energy retail consultation 77.3 KB 274 KB
Schedule 1: Model terms and conditions for standard retail contracts 170 KB 431.4 KB
Schedule 2: Model terms and conditions for deemed standard connection contracts 162.3 KB 424.4 KB
Schedule 3: Savings and Transitional Rules 188.1 KB 434.7 KB
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