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Table 6.1: Surveyed switching rates — energy company or plan in the past 12 months

Table 6.1: Surveyed switching rates — energy company or plan in the past 12 months

Rates of switching in the last 12 months by State

	NEM*		VIC		NSW		ACT		SA		SEQ
	2018	2019	2018	2019	2018	2019	2018	2019	2018	2019	2018	2019
Electricity company	0.19	0.18	0.28		0.11	0.15	0.09	0.19	0.14	0.12	0.24	0.1
Electricity plan	0.17	0.14	0.16	0.13	0.19	0.17	0.05	0.09	0.05	0.18	0.24	0.08
Gas company	0.3	0.2	-	0.22	-	0.24	-	0	-	0.11	-	0.05
Gas plan	0.24	0.1		0.12		0.07				0.1		0.07
TOTAL Gas Company and/or Plan	0.33	0.27		0.29		0.3				0.21		0.07

*Note: NEM data for this question excludes businesses in TAS and ROQ.

Source: 2019 Retail Competition Review - Small business survey report, Colmar Brunton, p. 52.