The Australian Energy Market Commission (AEMC) is the expert energy policy adviser to Australian governments. We make and revise the energy rules and provide advice.
Energy is essential to the operation of modern Australian society and access to energy for all Australians enables participation in our modern economy.
Source: Jurisdictional ombudsman schemes, AEMC analysis.
Description: Data for the Australian Capital Territory only collected from 2011-12 and South Australia from 2012-13. A single complaint can sit in more than one category. Applies to both residential and business consumers.