National Energy Retail Rules Version 2

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 2, incorporating:

  • National Energy Retail Amendment (Retailer Price Variations in Market Retail Contracts) Rule 2014
Commenced date:
Friday, 1 May 2015
Start date:
01-May-2015
End date:
31-Aug-2015
Rules Version:
2

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 2, incorporating:

  • National Energy Retail Amendment (Retailer Price Variations in Market Retail Contracts) Rule 2014
Download the current Rules PDF RTF
National Energy Retail Rules 406 KB
Coversheet & contents 28 KB 502 KB
Preliminary 153 KB 490 KB
Customer retail contracts 335 KB 930 KB
Customer hardship 128 KB 456 KB
Relationship between distributors and customers 154 KB 569 KB
Relationship between distributors and retailers-retail support obligations 195 KB 560 KB
De-energisation (or disconnection) of premises-small customers 231 KB 545 KB
Life support equipment 126 KB 544 KB
Prepayment meter systems 284 KB 621 KB
Exempt selling regime 151 KB 497 KB
Retail market performance reports 60 KB 446 KB
Customer retail contracts-electricity consumption benchmarks 174 KB 540 KB
National energy retail consultation 119 KB 536 KB
Model terms and conditions for standard retail contracts 194 KB 563 KB
Model terms and conditions for deemed standard connection contracts 193 KB 631 KB
Savings and Transitional Rules 177 KB 604 KB