National Energy Retail Rules Version 9

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 9, incorporating:

  • Schedule 2 of the National Energy Retail Amendment (Notification of end of fixed benefit period) Rule 2017 No. 2

 

Commenced Date
Tuesday, 14 November 2017
Rules Version:
9

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 9, incorporating:

  • Schedule 2 of the National Energy Retail Amendment (Notification of end of fixed benefit period) Rule 2017 No. 2

 

Download the current Rules PDF RTF
NRR-v9 2 MB
Coversheet & contents 232 KB 591 KB
Part 1: Preliminary 155 KB 572 KB
Part 2: Customer retail contracts 367 KB 778 KB
Part 3: Customer hardship 129 KB 544 KB
Part 4: Relationship between distributors and customers 159 KB 572 KB
Part 5: Relationship between distributors and retailers-retail support obligations 195 KB 560 KB
Part 6: De-energisation (or disconnection) of premises-small customers 232 KB 604 KB
Part 7: Life support equipment 128 KB 544 KB
Part 8: Prepayment meter systems 287 KB 621 KB
Part 9: Exempt selling regime 153 KB 575 KB
Part 10: Retail market performance reports 61 KB 539 KB
Part 11: Customer retail contracts-electricity consumption benchmarks 175 KB 540 KB
Part 12: National energy retail consultation 120 KB 536 KB
Schedule 1: Model terms and conditions for standard retail contracts 196 KB 625 KB
Schedule 2: Model terms and conditions for deemed standard connection contracts 195 KB 632 KB
Schedule 3: Savings and Transitional Rules 188 KB 616 KB